Welcome to Novo Nordisk in the United States

COVID-19 Novo Nordisk Information and Resources

We know this is an unprecedented time for everyone and we especially recognize that this serious health crisis could bring new concerns and challenges. A key priority for Novo Nordisk is to support you and make sure our medicines are available at your pharmacies. Another priority is to ensure the safety of our employees so that we can continue serving you. You can find some information about all this along with some of the commonly-asked questions we’re getting into our call center. Check back for updates.

And, depending on what information you need, contact us at the numbers and websites below. We’re here to help.


For general inquiries: 1.800.727.6500

For affordability and NovoCare services: 1.844.NOVO4ME (844.668.6463) or visit NovoCare.com

For Rare Bleeding Disorder services, please visit NovoSecure.com

If you’re a healthcare professional: NovoMedLink is your source for diabetes product samples and support during the Coronavirus outbreak. For growth hormone, please contact your local representative.


Novo Nordisk Statement on the Novel Coronavirus and the Supply of Our Medicines in the US

During the global coronavirus outbreak, one of Novo Nordisk’s key priorities is to safeguard the continued supply of our lifesaving medicines to patients. We have ample supplies of medicines, including insulin, and we expect to be able to fulfill orders and replenish pharmacies in the US throughout this pandemic. However, because of periodic increases in demand, there may be times when your local pharmacy is temporarily out of stock of diabetes medicines. We are working with our distributors to ensure that there is enough inventory to fill prescriptions quickly. We encourage patients to plan ahead and know that it may take some extra time to get a prescription filled. There is no delay in obtaining growth hormone or medicines for rare bleeding disorders.

If you have an affordability challenge or an immediate need for insulin, please go to NovoCare.com for options that may be able to help.

If you have a Rare Bleeding Disorder and are looking for support, please visit NovoSecure.com for options that may be appropriate for you.

Keeping Our Employees Safe

Keeping our employees safe

Serving you means that our family of more than 5,000 employees has to be available and healthy to ensure our continued operations. Last week, following the guidance from the CDC and local health authorities, our teams are now working remotely, allowing them to help you and their own families. At our manufacturing facilities, we have implemented procedures to support the health and safety of our employees so they can still continue making our medicines 24/7.

Commonly Asked Questions

Additional Resources

For up-to-date information and updates about the novel coronavirus (COVID-19), Consumers and healthcare professionals can visit the Centers for Disease Control and Prevention (CDC) and the websites of your state’s health department. Disease-specific resources to help you manage through the pandemic can be found below. If you’re a patient with concerns or questions, please contact your physician or healthcare provider.