Welcome to Novo Nordisk in the United States


Contact us

Novo Nordisk Inc.
800 Scudders Mill Road
Plainsboro, NJ 08536
(609) 987-5800

For Product Inquiries:
1-800-727-6500

For information about our Diabetes Patient Assistance Program:
1-866-310-7549

Or use the form below to send us an e-mail

No solicitations will be accepted here. This contact information is provided for the convenience and assistance of those interested in Novo Nordisk Inc., USA and its products only.

Report a side effect or product complaint

Your information about complaints and side effects helps us ensure the safety of our products. If you have experienced a complaint or a side effect to a Novo Nordisk product, we encourage you to also report this to Novo Nordisk.

Please submit online or call 1-800-727-6500.

All personal information reported in relation to a complaint or a side effect will be processed in accordance with applicable data protection legislation. For avoidance of doubt, “data protection legislation” means the law governing the Novo Nordisk entity receiving the complaint or report, not the residence or location of the individual data subject submitting the report or complaint:

  • Your report is used solely for the scientific evaluation of the medicine and product quality.
  • Side effects are filed in our global safety database and the data is regularly analyzed for overall patterns.
  • Novo Nordisk may share reported complaints and side effects with health authorities as mandated by law, regulation or as required by court order.
  • Novo Nordisk will retain the data consistent with Novo Nordisk’s data retention policies and as long as required by law.
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