We have updated our Privacy Policy Statement (“Privacy Statement”). Our updated Privacy Statement is designed to provide greater transparency into our privacy practices and principles, in a new format that is easier to navigate, read and understand. We continue to treat information you provide to us about yourself (“Personal Data”) with care and respect.

Please Contact Us if you have questions or concerns. 

Thank you for visiting this Novo Nordisk Inc. (“Novo Nordisk”) website. Your privacy is important to us. To better protect your privacy we provide this notice to explain our practices related to and the choices you can make about the way your information is collected and used by Novo Nordisk in the course of your use of this website or other interactions with us. If you are a California resident, you can learn more about Personal Data we collect from or about you through both your online and offline interactions with Novo Nordisk’s products or services in the Supplemental Notice for California Consumers section by clicking here.

This website and our business change frequently. As a result, at times it may be necessary for us to make changes to this Privacy Statement.  Novo Nordisk reserves the right to modify this Privacy Statement at any time without prior notice. Please review this Privacy Statement periodically, and especially before you provide any Personal Data to us. Your continued use of this website after any changes or revisions to this Privacy Statement indicates your agreement with the terms of the revised Privacy Statement.

Personal Data means any information, in digital, hard copy, or biometric form, that can be used alone or together with other information to directly or indirectly identify a specific living person. Personal Data includes pseudonymized, encrypted, and publicly available Personal Data. It does not include anonymized data.

You may share Personal Data to receive information, opportunities, updates, or special offers from Novo Nordisk and its business partners. You may also contact us regarding our products or services, or someone may request products or services from us on your behalf. You might seek enrollment in one of our programs or be part of a patient or provider community that we support. In addition, some areas of this website offer interactive content, including patient education and support. Users of this website may choose to provide Personal Data to Novo Nordisk to take advantage of these features.

California residents can learn more about how we may use the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.

Novo Nordisk is committed to protecting the privacy of children. We do not intend to collect Personal Data from children under 18 years old without the express consent of the child’s parent or guardian. If there is reason to believe that a child has provided us with Personal Data without parent or guardian consent, the parent or guardian of that child may Contact Us to request deletion of the data.

To enhance your experience with our website, many of our web pages use cookies or other methods of automatically collecting information from website visitors. Cookies are text files that we place in your computer's browser to store your preferences. The information we gather through cookies and other methods, may become associated with other Personal Data about you if you choose to provide this information to us by, for example, registering with our website. Once you provide our website with Personal Data, this information may be linked to data stored in the cookie or collected about you through other means.

Examples of information we collect automatically through cookies may include:

  • First-party cookie support (whether you allow us to place a cookie on your computer)
  • Visitor ID (provided by a cookie we place on your computer when possible)
  • Referrer (i.e. where you came from, e.g. google.com)
  • Date and time of visit
  • Regional and language settings (to determine which country you are in)
  • Operating System (Windows, OS X, Linux, iOS, Android etc.)
  • Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)
  • Screen Resolution (1280x1024, 1024x768, etc.)
  • JavaScript support
  • Java support
  • IP address (your computer’s address on the internet)
  • The title of the page you are viewing
  • The URL of the page you are viewing

Our web pages use both session cookies, which expire when your browser is closed, and persistent cookies, which are stored in your browser until they are erased or expire.

Cookies and other technologies help us understand site usage, such as pages viewed, days and times the site is visited, and frequency of visits, which helps us to improve the content and offerings on our site. We may use this information to personalize your experience on our web pages (i.e. to recognize you by name when you return to our site or save your password in password-protected areas). We also may use this information, alone or in combination with other Personal Data, to offer you programs, products or services.

Novo Nordisk is committed to ensuring you are in control of your Personal Data. Our Cookie Pop Up banner will allow you to control your personal cookie preference, but we also encourage you to visit our Cookie Policy for more information about cookies and your ability to control them.

We use Personal Data you provide, in accordance with your indicated preferences, to respond to requests that you make of us.  We may also refer to your information to better understand your needs and how to improve our websites, products and services.  We may also use the information to contact you, including providing you with information, opportunities, updates, and special offers from Novo Nordisk and our business partners. We also use Personal Data to prepare for and conduct research, monitor the safety and efficacy of our products or services, and comply with legal obligations, regulatory requirements, and our own policies and procedures.

California residents can learn more about how we may use the Personal Data we collect from or about you in the Supplemental Notice for California Consumers section by clicking here.

Novo Nordisk may share Personal Data with other entities such as our parent company, its affiliates, our business partners and other outside companies for the purposes described in this Privacy Statement.

In addition, Novo Nordisk may share Personal Data about you with other entities in order to:

  • Have parties provide services on our behalf, in accordance with permissions granted
  • Administer this site (for example, information you submit may be processed through our web hosting company)
  • Comply with our legal and regulatory obligations, and ensure compliance with the requirements of our policies and procedures (for example, to answer a subpoena)
  • Prevent fraud or physical harm

Since Novo Nordisk is a company acting around the globe, your Personal Data may be transferred across national borders and may be accessed from countries with different laws providing varying degrees of legal protection for your Personal Data. Regardless of where your data may be accessed, Novo Nordisk will undertake commercially reasonable steps to protect your Personal Data and will comply with local laws and regulations pertaining to data collection and use.

California residents can learn more about how we may disclose the Personal Data we collect about or from you in the Supplemental Notice for California Consumers section by clicking here.

Novo Nordisk has implemented reasonable precautions, including technical, physical, and administrative safeguards, to protect Personal Data collected through this website. Please be aware that regardless of the safeguards in place, no organization, including Novo Nordisk, can completely guarantee that your Personal Data are secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. In the event that Novo Nordisk becomes aware that Personal Data submitted on this website has been compromised, Novo Nordisk will take steps to resolve the incident in accordance with applicable laws and regulations.

Novo Nordisk will only retain your Personal Data for as long as they are necessary to fulfill the purposes for which they are collected or to satisfy a legal obligation imposed on Novo Nordisk. Personal Data that are no longer needed for the above purposes will be deleted or anonymized. In the event Novo Nordisk will retain and use Personal Data for purposes not covered by the original notice, we will provide you with additional notice.

Please feel free to contact us if you have questions about Novo Nordisk's Privacy Statement or the information practices of this website:

Privacy Office
Novo Nordisk Inc.
800 Scudders Mill Road
Plainsboro, NJ 08536
(888) 870-3901
NNIPrivacy@novonordisk.com